Preferred Supplier Agreement
A Preferred Supplier Agreement (PSA) provides clients with a complete range of IT services on an ad-hoc basis and infrastructure supply as required. Under this agreement clients receives a discount for engaging Netics as their service provider of choice.
Minimum term: 12 months
Service may include:
- Remote and onsite fault diagnostics and resolution charged at time and materials rates
- Coordination of third party providers (as required)
- Incident management system including knowledge base
Cost calculation: discounted Time & Material (T&M) rates:
Cost: tailored to each client