Infrastructure as a Service
Netics provides hardware & licensing (server and client), implementation and management for a term of 3-5 years with a fixed monthly cost per user.
Minimum term: 36 months
Service includes:
- Costs of all IT equipment, software (industry standard vendor applications) and licensing
- Finance costs on equipment, software and licensing purchases
- Installation/Implementation/migration/configuration costs
- Support and maintenance costs for term
- Guaranteed response times
- Dedicated Account Manager
- Installation/Implementation/migration/configuration costs
- Remote and onsite fault diagnostics and resolution
- Performance monitoring
- Proactive scheduled maintenance
- Coordination of third party providers
- Incident management system including knowledge base
- Asset lifecycle management
Cost: monthly, tailored to each client